DATA CONTROLLER

The data controller responsible for processing your personal data is:

In compliance with the Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), we inform you that this website is owned by Chelo Restaurant, with Tax ID B93663904, and registered address at Avenida del Prado C.C ALOHA Número 20, 29660, Marbella..

For any enquiries, you can contact us at: info@chelorestaurant.com.

Accessing and using this website grants you the status of user and implies full acceptance of this Legal Notice.

PERSONAL DATA WE COLLECT

We may collect the following information:

• Full name
• Phone number
• Email address
• Reservation details (date, number of guests, notes)
• Information for takeaway or delivery orders
• Billing information when required

We do not collect sensitive data unless voluntarily provided (e.g., allergies or food intolerances for reservation management).

PURPOSE OF DATA PROCESSING

Your data may be used for:

• Managing table reservations
• Confirming, modifying or cancelling bookings
• Processing food orders
• Providing details about services requested
• Managing billing and legal compliance
• Sending promotions or restaurant news (only if you opt-in)

LEGAL BASIS FOR PROCESSING

Your data is processed based on:

• Performance of a contract (reservations or orders)
• Your explicit consent
• Compliance with legal obligations
• Legitimate interest in improving our services

DATA SHARING

We will not share your data with third parties unless legally required or necessary for essential services, such as:

• Reservation platforms (if used)
• Payment processors (TPV, online payment gateways)
• Email marketing providers (only if you subscribe)
• All third-party providers comply with the GDPR.

USER RIGHTS

You may exercise your rights of:

• Access
• Rectification
• Erasure
• Objection
• Portability
• Restriction of processing

By contacting info@chelorestaurant.com, including a copy of your ID.

SECURITY MEASURES

The restaurant implements organisational and technical measures to protect your data: encryption, secure passwords, restricted access, backups, etc.
However, please be aware that no internet system is completely invulnerable.

COOKIES

This website uses technical cookies and, where applicable, analytical cookies (such as Google Analytics or Meta Pixel).
You can accept, reject or configure cookies in the pop-up when you first visit the site.

A full Cookie Policy can be provided if needed.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.
Any changes will be published on this page.